Frequently Asked Questions
What services do you offer?
* 1-1 with Move Lab Specialists
* Float Therapy
* Cold Plunge
* Infrared Sauna
* Contrast Therapy (Sauna + Cold Plunge)
* Red Light Therapy
* Compression Boot Therapy
Are you licensed & insured?
Yes.
Dr. Peter Zhu PT-4894
Dr. Jamie Dominguez PT-4889
Certified Strength and Conditioning Specialists
Location? Parking?
1353 Dillingham Street, Honolulu, HI 96817
There is a small, fenced parking lot at the entrance of the building.
How do I schedule an appointment?
Online only using Aquity Scheduling.
How do I change/modify my appointment?
Guests may cancel their appointment for a full refund up to 24 hours prior to their
scheduled appointment time by clicking the "Change/Cancel Appointment" button on
their original Acuity booking confirmation email.
Guests who cancel within 24 hours of
their reservation will be refunded 50% of the service charge.
We understand that things may come up last minute so guests may reschedule their
appointment at any time without penalty by clicking the "Change/Cancel Appointment"
button on their original Acuity booking confirmation email.
However, should we observe
a recurring pattern of last-minute rescheduling, we reserve the right to implement a 50%
late notice fee for future visits.
No-shows will not be refunded.
What do your recovery services entail?
Cupping Therapy, Instrument Assisted Soft Tissue Massage, Myofascial Release, Assisted Stretching, Joint Mobilizations, Coaching on Self-Recovery Techniques, Movement Analysis, Physical Performance Testing, Exercise Prescription/Programming
Do you take walk-ins?
Due to high demand, walk-ins are not currently accepted.
What conditions do you treat?
General orthopedic conditions such as neck/low back pain. Sports/Exercise related injuries including but not limited to: Overuse Injuries, Strains/Sprains, Dislocations, Fractures, etc. However, you DO NOT need to be injured to see us. We offer wellness/recovery services as well. Please inquire with a Move Lab Specialist if you have further questions/concerns.
Do you allow minors to use services?
All services, excluding medical services, are available to minors between the ages of 14 to 17 unless otherwise prohibited by local/state law. Minor use of services requires the written consent of a parent or legal guardian, and additional restrictions may apply. Please see our terms of service for more details.
Do you take insurance?
As “𝙤𝙪𝙩 𝙤𝙛 𝙣𝙚𝙩𝙬𝙤𝙧𝙠” providers, we do not accept insurance.
Do I need a doctor’s prescription to see a physical therapist?
No type of physician referral is required for a physical therapist to treat a patient whether it is for an injury or for preventative/recovery work.
What do I wear?
Please wear something you can move around in. I.e. athletic wear.
Can I bring my pet with me?
Although we love our furry family members, no pets are permitted inside our facility.